responsibility for closing the same within defined SLA's (Service Level Agreements). Important: A clear criminal
all complaints and queries are resolved within SLA's e.g., logistics, pricing, returns and repairs Establish
responsibility for closing the same within defined SLA's (Service Level Agreements) Control all aspects of
S4Hana Fiori Operations management Ticket handling / SLA Any additional responsibilities assigned in the Agile
Operational and Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting