Client a Global tech firm is seeking a Business Analyst to join their team in Johannesburg on a contract great working environment.
As a Business Analyst, you will play a critical role in shaping the success ne and interpret data to provide insights and support decision-making.
for a Support Analyst to join their dynamic team Description The main purpose of the Support Analyst is is to support and monitor the day-to-day performance of applications in the Operations Applications suite suite. Support includes analyzing enhancements and responding to production issues and outages related should have the drive and ability to take the support item and run with it . You need to have the ability through various systems is required. Functions: Support and maintain applications within the scope of the
The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications applications in the Operations Applications suite. Support includes analyzing enhancements and responding should have the drive and ability to take the support item and run with it . You need to have the ability
Functions:
purpose of this role is to drive the Modernisation Technical Analysis activities between BSA, Industry Participants Participants and Offshore delivery teams and ensure technical requirements and build specifications align to standards developed by the Bank
primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password
Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows
operating systems (Windows 7, 8.1, and 10).
Support and troubleshoot desktops, laptops, printers, networked
/>Required:
2-3+ years experience Desktop support
A+, N+ and ideally an MCSE (advantageous)
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active Highly organized, detail-oriented, analytical and technically minded. • A team player with excellent verbal with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
liaising with necessary technical experts/external consultants to resolve technical Microsoft Dynamics GP
This may also mean becoming involved with IT support on the customers end and their maintainers.
Keep
Keep up to date and aware of the technical support issues, IT policies and best practice methods update Billing;
Basic email configuration and support (Incoming and Outgoing SMTP Setting) for Microsoft knowledge of Microsoft Windows.
General technical Knowledge of networking.
Basic knowledge knowledge of ISDN technologies.
General technical knowledge of the internet e.g. ADSL, Fibre etc