customer services capacity, preferably on a technical support helpdesk. • A strong technical background relating
Experience Previous experience in a technical support or helpdesk role is preferred. Experience with Windows
Facilities Managers, Technical Coordinators, Health & Safety Officer and Helpdesk / Administration staff
comprehending information about a user's technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant addition to answering live technical support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch