Junior Centre Manager Jobs in South Africa
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Junior Contact Centre Advisor
Job Crystal
Gauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Contact Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
share this job on whatsappCentre Manager
South Africa
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
- A call centres
- An analytical mindset
- At least 5 years of experience as a manager
- A
Centre Manager
Masa Outsourcing LtdSouth Africa
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has the knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Contact Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Call Centre Manager
Ilaunch LtdCape Town City Centre
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Call Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Call Centre Manager Cresta
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other
Call Centre Manager
Elandsfontein
ong>
- Degree or Diploma Business Management or related field.
- 5 years management experience in a Call Centre environment
- People Management: Build & maintain a solid & respectful relationship relationship with each individual who is part of the call centre structure.
- Document performance agreements
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