life cycle. • Good understanding of business functions such as HR, Finance, Marketing etc. • Working analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE, BUT ARE NOT LIMITED culture and vision. • Oversee the daily operational functions of the collection call centres of the company company and collaborate closely with other functional areas to ensure optimal performance i.e. IT, Technology operational stats. • Strong multitasking and cross-functional skills. • Strong values of curiosity, collaboration
necessary knowledge and qualifications. Description KEY ACCOUNTABILITIES POSITION DETAILS OUTPUT 1: PROJECT improvement. Delivery of projects (including all key milestones) on time, within budget and to agreed reporting Reporting progress, the identification of key risks and issues, and their escalation Responsible
successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS & PROJECT