joining our 24 month learnership programme. The first 12 months of the learnership will be spent learning
joining our 24 month learnership programme. The first 12 months of the learnership will be spent learning
Development Plans, Annual Training Reports, Learnerships. Drawing quarterly reports and discuss at EE
Development Plans, Annual Training Reports, Learnerships. Drawing quarterly reports and discuss at EE
Development Plans, Annual Training Reports, Learnerships.
have technical / professional qualifications: A Grade 12 is essential Minimum related 3-year qualification/relevant leadership experience is essential A minimum 8 – 10 years relevant working experience with proven track
technical / professional qualifications:
understanding of the systems development life cycle 8 to 10 years of domain knowledge Business continuity Stakeholder Experience: Matric/Grade 12. ITIL Foundation Course or ITIL Incident Management Certification. 10 years of working
Incident Handling 20% Trouble shooting 20% Teamwork 10% Competency Requirements for Position: Knowledge: to work night shift Must have own transport Job Grade: C1 Key Stakeholder Relationships: Internal: Sales Incidents to be resolved with the relevant SLA Minimum of 10 tickets closed daily Tracking Report /BI Tool Annual Incident Handling 20% Trouble shooting 20% Teamwork 10% Competency Requirements for Position: Knowledge: to work night shift Must have own transport Job Grade: C1 Key Stakeholder Relationships: Internal: Sales
Supervise Team 30% Supplier adherence to SLA's 10% Administration 10% Reporting 20% Competency Requirements for troubleshooting efforts during outage bridges. Job Grade: D1 Key Stakeholder Relationships Internal Sales by the team members - NOC Engineers - minimum of 10 tickets closed daily. NOC Administrators min. 20 Supervise Team 30% Supplier adherence to SLA's 10% Administration 10% Reporting 20% Competency Requirements for troubleshooting efforts during outage bridges. Job Grade: D1 Key Stakeholder Relationships Internal Sales