quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated cases on dashboard and follow-up the processing of manual dashboard cases received at the Contact Centre;
website. ● Update Products on website ● Update Manuals on website ● General Website Updates. ● Matric
skills. Physical capability to perform duties. (Some manual handling is involved). Ability to follow instructions