Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the extent to which the systems functionalities, performance, e
Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the extent to which the systems functionalities, performance, e
Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
Minimum Requirements:
Technology Qualification
- ServiceNow Certified Application Developer
- Minimum of 5 years working experience
forms.
Technology Qualification
- ServiceNow Certified Application Developer
- Minimum of 5 years working experience
Cloud Application Test Manager to participating in preparation of quality assessments, reports, and metrics year's experience in testing of cloud-based applications Experience with JIRA / Confluence Experience manufacturing industry Experience testing of cloud-based applications
Cloud Application Test Manager to participating in preparation of quality assessments, reports, and metrics year's experience in testing of cloud-based applications Experience with JIRA / Confluence Experience manufacturing industry Experience testing of cloud-based applications
Oversee the development and deployment of new applications and enhancements, ensuring alignment with organizational