Answering & Screening calls Relaying accurate messages to relevant department/person Directing clients/visitors
utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services product and service designs. Messaging Support: Expertise in managing messaging support as the primary communication
and dispatching deliveries. Taking and ensuring messages are passed to the appropriate staff member on
needed Greeting Visitors Taking down of Correct Messages & forwarding to correct Staff Serve Visitors
needed Greeting Visitors Taking down of Correct Messages & forwarding to correct Staff Serve Visitors
compelling narratives that convey the company’s message effectively. >Act as a point of contact for communication strategies that ensure consistent messaging across all channels. >Leverage data and insights
required security measures such as data leaks, message encryption, and monitoring performance to notify
audience and helps them understand and retain the message. · Continuous Improvement: Originating action to