incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
opportunities, and areas for improvement. Utilize CRM systems to track sales activities and manage customer communication skills. Proficient in using CRM software and Microsoft Office Suite. Strong analytical and problem-solving
Information Technology field. Must have good Microsoft skills, Word, Excel, Outlook, and PowerPoint Previous targets and quarterly budget Rigorous use of company CRM / Autotask systems Reporting on a weekly basis on
technical information. Proficiency in Microsoft Office Suite and CRM software . Good organizational and interactions, and order details. Regularly update CRM system. Track and analyze sales performance against
technical information. Proficiency in Microsoft Office Suite and CRM software . Good organizational and interactions, and order details. Regularly update CRM system. Track and analyze sales performance against
increase brand reach and conversions. CRM Management: Maintain and update CRM systems to ensure accurate customer experience in digital marketing, social media management, CRM, and email marketing. Strong understanding of social platforms, trends, and best practices. Proficiency with CRM software and email marketing tools. Excellent written
Stack Developer to work on the company's FinTech CRM products. Full Stack Developer Rosebank Requirements: Skilled in database design and development using Microsoft SQL Server. Experienced with Web Services, WCF
telecommunications industry, specifically working with Charging, CRM, Billing, Networking, VAS and CORE systems within
negotiation, and presentation skills. Proficiency in CRM software and MS Office Junior 3 Years Experience