serving guests with the willingness to go the extra mile Duties & Responsibilities • Assist guests with
necessary. Chemical Flow Rates & Alkalinities: Chemical diaphragm pumps – flow rates must be checked monthly required flow rate must be reported immediately. Chemical Peristaltic Pumps – flow rates must be done Guest Laundry / Smaller Washer Extractors – Flow Rates and Alkalinities needs to be checked and recorded
need to be friendly and be willing to go the extra mile to place a smile on all our customers Requirements:
documents 5 years' experience in customer invoicing, rates management and project reviews Must be able to work Review projects to ensure correct buy and sell rates are used All projects are invoiced timeously & debtors management: Ensure that sell & buy rates charged agree to quotations and authorised price
and direct incoming calls. Inform guests of hotel rates and services. Make and confirm reservations for
management Adhere to the customer turnover hourly rate Be aware of current sales and promotions Ensure
tour guide services as needed Negotiate the best rates with preferred suppliers Qualifications: Matric
website traffic, social media engagement, conversion rates) and adjust strategies as needed. Stay updated on
Ensure that preferred suppliers offer the best rates for all bookings. Manage allocated bookings in Tourplan
to monitor and measure lead quality, conversion rates, and cost per acquisition to measure and optimise