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mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent
and completeness. 5. Data Modelling: Building and testing predictive models to forecast future trends
customers warmly and assist them with their rental needs. Answering Inquiries: Respond to customer questions Upselling: Encourage customers to upgrade to higher-end models or add extra features. Administrative Tasks Maintaining
Machines or other products using Solid works and 3D Modelling when Designing is essential PDM experience great
Clients ONLY if needed at their premises to discuss needs of certain software needed to be developed
Clients ONLY if needed at their premises to discuss needs of certain software needed to be developed
quotes Re-allocate quotes as needed, and take on some ad hoc quotes as needed Assist with Complaint handling long-term company benefit Providing staff training as needed Performance reviews with staff Dealing with any
Must be prepared to also work overtime whenever needed SALARY: Will be paid up to R540 per Hour Overtime
incentivize employees to meet evolving business needs. Foster a skilled workforce and positive workplace performance issues and objectives, aligning workforce needs with current and future business challenges. Work of responsibility/work. Requirements What you’ll need to do this role Relevant Human Resources related promises Deliver insight-led solutions my customers need treat the business as my own Take accountability