Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales Stays abreast of customer relationship building opportunities Stays abreast of customer issues & business organizational branding & marketing strategies Monitors customer fleet aging and replacement requirements Interrogates
point-of-contact for heavy mining equipment key customer accounts and coordinates/ facilitates stakeholders stakeholders in all activities from the development of a customer strategy, forecasting & budgeting, tender management, delivery of equipment, resulting in customer satisfaction and generation of new business/sales Stays abreast of customer relationship building opportunities Stays abreast of customer issues & business organizational branding & marketing strategies Monitors customer fleet aging and replacement requirements Interrogates
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer Place purchase order with product competency centre with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues and processing
costings, logistics solutions, data preparation and monitoring on projects. Duties: • Conduct costings, logistics logistics solutions, data preparation and monitoring on projects. • Use analytical techniques to build theoretical applications, routing and scheduling, delivery cycles, customer classifications, human resource characteristics the needs of the customer • Resource optimization studies on current and new customer networks. • Analysis distribution network optimization studies. • Continuous monitoring and business development of Logistics operational
costings, logistics solutions, data preparation and monitoring on projects. Duties: • Conduct costings, logistics logistics solutions, data preparation and monitoring on projects. • Use analytical techniques to build theoretical applications, routing and scheduling, delivery cycles, customer classifications, human resource characteristics the needs of the customer • Resource optimization studies on current and new customer networks. • Analysis distribution network optimization studies. • Continuous monitoring and business development of Logistics operational
programme with the client's principal consultant/agent • Assist the project team with detailed information • Facilitate health and safety site meetings • Monitor, measure and report on health and safety system programme with the client's principal consultant/agent Assist the project team with detailed information plans Facilitate health and safety site meetings Monitor, measure and report on health and safety system Health and safety performance measurement and monitoring Relevant experience in the health and safety
programme with the client's principal consultant/agent • Assist the project team with detailed information • Facilitate health and safety site meetings • Monitor, measure and report on health and safety system programme with the client's principal consultant/agent Assist the project team with detailed information plans Facilitate health and safety site meetings Monitor, measure and report on health and safety system Health and safety performance measurement and monitoring Relevant experience in the health and safety
costings, logistics solutions, data preparation and monitoring on projects.