To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
Perform planning and management process to ensure that all goods and services required by the company are quantified, budgeted for a delivered timeously at the appropriate quality at fair cost. Provide for the compilation of the required specifications to ensure the companys needs are met. Ensure pa
Perform planning and management process to ensure that all goods and services required by the company are quantified, budgeted for a delivered timeously at the appropriate quality at fair cost. Provide for the compilation of the required specifications to ensure the companys needs are met. Ensure pa