Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit analytics Communication Remote work co-ordination Matric 7 - 15yrs experience in a similar role Experience
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit
Desired Experience & QualificationMinimum Requirements: • Senior Certificate (Grade 12) • Computer literate (Office suite) • Valid Driver’s • Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage data analysis to team and management Minimum Requirements: Education: National Diploma in Business Studies
product and support Must have own transport Must have Matric certificate Must have laptop/tablet No criminal of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business qualification (advantage) Specific Requirements: Not be engaged in post Matric studies or formal employment;
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates where required Develop formal succession planning for key positions Adhere to OHSA requirements e.g.,
Proactiveness in lead generation and cold calling · Matric · Minimum of 1 year telesales experience ·
to the implementation of Food Safety and OHS requirements Management and understanding of systems, policies Relieve Store Manager when his on annual leave Matric A retail qualification would be advantageous 3-4 communication skills A self-starter Inherent Job Requirements: Be available to work irregular hours in consideration Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly