purpose: To perform Network Operations Centre (NOC) shift management, trouble tickets management and provide level targets are achieved and improved. The NOC Manager shall be responsible for tickets reconciliations
purpose: To perform Network Operations Centre (NOC) shift management, trouble tickets management and provide level targets are achieved and improved. The NOC Manager shall be responsible for tickets reconciliations
Description Accountabilities: • Take accountability for 24/7 monitoring of the network infrastructure to identify and address potential issues promptly. • Manage and coordinate shift workers effectively to ensure continuous coverage. • Accountable for scheduling and optimizing resources during
Description Accountabilities: • Take accountability for 24/7 monitoring of the network infrastructure to identify and address potential issues promptly. • Manage and coordinate shift workers effectively to ensure continuous coverage. • Accountable for scheduling and optimizing resources during