qualification advantageous) Minimum five years accounts experience and knowledge. Proficiency in Pastel software
Short-term insurance sales role. MUST have RE 5 and NQF Level 5 and be in the surrounding areas Commercial Short measured) Product knowledge (6 weeks training will be provided) Must have good telephone etiquette Communicating Communicating with new and existing customers NQF Level 5 and RE 5 Previus Short - term insurance sales
Short-term insurance sales role. MUST have RE 5 and NQF Level 5 and be in the surrounding areas Commercial Short measured) Product knowledge (6 weeks training will be provided) Must have good telephone etiquette Communicating Communicating with new and existing customers NQF Level 5 and RE 5 Previus Short - term insurance sales
employees (Team Leaders) and ensure appropriate training of new employees Liaise with the client on campaign Operating Rhythm Management of the Team Leaders Provide daily direction and communication to Team Leaders Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert role Leaders Provide daily direction and communication to Team Leaders on operational performance. Provide daily Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert role
with the company. No experience is needed for this position and training is provided. This is an opportunity enrgectic and enthusiastic 2. Team player 3. Confident 4. vibrant 5. Fluent in English 6. Must be comfortable
with the company. No experience is needed for this position and training is provided. This is an opportunity enrgectic and enthusiastic 2. Team player 3. Confident 4. vibrant 5. Fluent in English 6. Must be comfortable
effectively and efficiently managed at all times to provide members with a positive first impression and maximise member complaints
Experience & Competencies Req
motivate staff and lead by example
ensure the accuracy and validity of the tools used. 4. Interview Design and Execution: Create detailed interview script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to performance. Provide insights and recommendations for improving recruitment and training processes based with the ability to interpret complex data and provide actionable insights. Excellent communication and
ensure the accuracy and validity of the tools used. 4. Interview Design and Execution: Create detailed interview script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to performance. Provide insights and recommendations for improving recruitment and training processes based with the ability to interpret complex data and provide actionable insights. Excellent communication and
in Durban preferably with a minimum of 1 year experience in a call centre environment. Design and implementation (including root cause), providing reporting at campaign, agent and work process levels, making recommendations management and stakeholders. Provide campaign management with reporting/analysis, training and ad-hoc coaching minimum requirement). 2 years Quality Assurance experience withing a call centre environment. Familiar with