Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources
consultancy and analysis for projects, implementing opportunities for simplification, efficiency, and enhancement Proficiency in relevant software packages e.g., Microsoft Office, Project Management etc. Skills: Excellent networking
Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest in current affairs