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Ola Jobs in South Africa

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Ivanti Heat Administrator

Midrand  Negotiable

process by defining SLA, OLA and UC.

  • Updating the existing SLA, OLA or UC when required Evaluate

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    • Service Delivery Manager Cape Town

     Datafin It RecruitmentCape Town Region

    levels of service in SLAs. Negotiate and agree on OLAs (Operational Level Agreements) and, in some cases provided to customers. Review service scope, SLAs, OLAs and other agreements on a regular basis. Ensure their impact on service levels, including SLAs, OLAs and underpinning contracts, including attendance

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    It Service Desk Supervisor

    Midrand

    acumen

  • Proven track record in managing defined SLAs and OLAs
  • Sound Microsoft Office knowledge (highly accordance with the Service Catalogue and agreed SLAs and OLAs
  • To ensure that systems, processes and methodologies

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