provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's required to achieve and exceed the client and internal collections targets. QUALIFICATION AND EXPERIENCE Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the
management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS