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Operations Manager Contact Centre Cape Town
Igt Solutions
Cape Town Region
customer service. As an Operations Manager you will lead a BPO contact centre team in delivering exceptional possess proven customer service and contact centre operations skills, strong communication , and above all and plan career mapping for agents Manage daily operations to ensure smooth service delivery, including English language (C1 level speaking and writing) Operational Delivery Deliver Contractual & Commercial Create Value Supporting the Head of Operations in defining the Operational strategy to ensure the long-term
share this job on whatsappOperations Manager Contact Centre Cape Town
Igt SolutionsCape Town Region
providing exceptional customer service. As an Operations Manager you will lead a BPO contact center team possess proven customer service and contact center operations skills, strong communication, and above all, and plan career mapping for agents Manage daily operations to ensure smooth service delivery, including stakeholder management Our expectations of you Operations Accountability & Responsibility As part of 24 Hour Shift campaign , you lead a team of operational leaders. You are customer & client facing
Engineer In Training
Cape Town City Centre
R21 000
Requirements:
- Mechanical/Mechatronic Engineering degree/diploma
- Be willing to build a career in a great company
- Be familiar with ISO procedures
- An ability to communicate effectively at all levels
- An ability to negotiate effectively
Training Consultant
Strand
R18k - 23k per month
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
- Training or consulting experience
- Bachelor's eating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to to ensure that the training plan stays on track.
- Provide system training to customers
- Providing
Training Officer
Cape Town City Centre
Operational Excellence
- Set up and co-manage the SDC at the relevant factory factory / factories
- Identify training and development needs on the lines / within departments lines/departments;
- Develop and maintain a Training Plan based on the needs of the organisation, lines/departments individual employees;
- Work in a team to produce Training programmes that are satisfactory to all relevant relevant parties;
- Develop applicable training course material and presentations for in-house cour
Training Officer Ref: 3539
Cape Town City Centre
This role requires matric and a relevant tertiary qualification as well as relevant FMCG/Manufacturing experience. Experience as a Skills Development Facilitator and registration with FoodBev SETA is essential.
The successful candidate will take charge of managing skills development for
Training Support Consultant
Somerset West
R20k - 23k per month
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 month
Requirements:
- Training or consulting experience
- Bachelor's eating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to to ensure that the training plan stays on track.
- Provide system training to customers
- Providing
Training & Development Coordinator
Cape Town City Centre
requires a committed, experienced and motivated Training and Development Coordinator to join their team developmental training, consult with internal and external stakeholders and efficiently organize training needs management skills. Your goal will be to ensure that our training programs are engaging and run smoothly.
Senior Training Co-ordinator
Cape Town City Centre
experience in similar role
- Communicate training prior to commencement of the session.
- Respond with service providers prior to commencement of training.
- Ensure
Training And Customer Support Consultant
Somerset West
R20k - 23k per month
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
- Training or consulting experience
- Bachelor's eating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to to ensure that the training plan stays on track.
- Provide system training to customers
- Providing
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