(e.g. low-code configuration).
resolve the incident. Preventative maintenance (Patch management) Regular updating the Service Desk and
of a system after changes such as enhancements, patches or configuration changes have been made to them
configure new laptops/desktops. Ensure security patches and upgrades are applied and kept up to date. Complete appreciation of enterprise foundation processes (Patch/Backup/Asset/Security Management). Ability to identify
PowerPoint)
environments. Ensure patch compliance levels are met and assist with troubleshooting patch failures. Collaborate
resolve technical issues within the environment Patch and vulnerability management on all IT Assets Participate
and uptime
Performing system upgrades and patch management
Overseeing infrastructure projects
update systems to include the latest security patches and features. Provide ongoing maintenance, troubleshooting
connectivity.