Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources
best practices. Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest
management principles. Proficiency in relevant software packages e.g., Microsoft Office, Project Management etc