answered according to Contact Centre standards Job Requirements Contact Centre experience Bilingual (must Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service administration functions Matric At least 2 years in call centre operator role Strong communication skills Must and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g and follow-up the processing of manual dashboard cases received at the Contact Centre; ● Responsible for supervision of a quality Contact Centre with regard to attending to written queries received; ● Responsible for for the supervision of a quality Contact Centre with regard to attending and resolving voice calls received;
dynamic and vibrant environment. The post Call Centre Agents / Field Marketers appeared first on freerecruit
Customer Service Administrator to manage customer queries and complaints. Main Duties/Responsibilities: Maintaining at all times. Responding promptly to customer queries. Communicating with customers through email and Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping
staff, including education, training, and call centre specialists. ● Advises human resources on staffing needs and participates in the hiring and training process ● Manages departmental budget and tracks spending
discussing client requirements either via call centre or over e-mail advising on suitable options in Effective management of booking administration processes including planning and preparation of cost itineraries amendments and cancellations, and adhering to payment processes. Maintain high levels of quality and productivity managing workload and meeting deadlines. Ensure processes are followed to reduce errors and losses and take Thorough working knowledge of the Reservation process from input to output Experience with reading and
Air Forwarding Controller to oversee the entire process of cargo flow from order placement to shipment and In-depth knowledge of import documentation, process flows, and incoterms. Minimum Requirements: Matric/Grade differentials. In-depth knowledge of import documentation, process flows, and incoterms. Highly developed geographic address all client queries satisfactorily. Documentation: Ensure accurate processing and uploading of all timely. Financial Oversight: Resolve all financial queries related to the forwarding function with foreign
assistant for a frozen food and grocery distribution centre. The role involves order picking and checking,
operational excellence within the Distribution Centre incorporating functions in the following areas: Transport and Logistics and related distribution processes English – Read, write and speak Excellent communication