incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
validation processes. Provide ongoing support and training to end-users on BI tools and reports. Stay up-to-date Familiarity with programming languages such as Python or R. Knowledge of machine learning and predictive
validation processes. Provide ongoing support and training to end-users on BI tools and reports. Stay up-to-date Familiarity with programming languages such as Python or R. Knowledge of machine learning and predictive
development planning activities, formal and informal training, and coaching. Maintain an understanding of relevant is desirable but not essential. Proficiency in Python and SQL is imperative. Exposure to PySpark is advantageous
development planning activities, formal and informal training, and coaching. Maintain an understanding of relevant is desirable but not essential. Proficiency in Python and SQL is imperative. Exposure to PySpark is advantageous
role. Proficiency in programming languages such as Python, R, or Java. Experience with machine learning frameworks
role. Proficiency in programming languages such as Python, R, or Java. Experience with machine learning frameworks
analysis tools and programming languages (Power BI, Python, R, SQL). Ability to create dashboards and reports
Development – Training already established the candidate will just need to schedule training days for staff branches Identifying OHS-related training and then conducting training e.g. – toolbox talks Conducting and follow ups Registers of services, checks, training etc Other tasks that may be HR related Salary: