We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
Requirements:
qualified Civil Engineering CAD Operator. Duties/Responsibilities -Create high-quality detailed technical drawings
standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer evaluate Team Leader performance and conduct regular quality assurance checks of calls and adherence to client scripts, product changes and process improvements Adhere to the Operations Manager Operating Rhythm and and monitor adherence to the Team Leader Operating Rhythm Management of the Team Leaders Provide daily direction and communication to Team Leaders on operational performance. Provide daily direction and communication
offering them range of products incorporate lending, international trade and Islamic product offerings. The bank's expertise to its customers. About the Role: The Operational Risk Manager will report to the Head of Enterprise Enterprise Risk.This role involves overseeing the operational risk management framework and extending to other international best practices. Develop and implement an operational risk management framework that aligns with local specifically of the various operational risk processes: Maintain an inventory of operational risk events including
offering them range of products incorporate lending, international trade and Islamic product offerings. The bank's expertise to its customers. About the Role: The Operational Risk Manager will report to the Head of Enterprise Enterprise Risk.This role involves overseeing the operational risk management framework and extending to other international best practices. Develop and implement an operational risk management framework that aligns with local specifically of the various operational risk processes: Maintain an inventory of operational risk events including
The role is responsible for providing operational support to the facility management. The position is & receiving deliveries. Executing general operational tasks, such as arranging appointments, performing uniforms. Issues incontinence wear and toiletries. Operational Assistance Gives and retrieves keys to/from supervisors providers regarding service delivery. Performs operational checks as delegated by the FM. Checks that maintenance delegation. Assists manager with routine and adhoc operational tasks, as delegated (e.g. preparing rooms for
The role is responsible for providing operational support to the facility management. The position is & receiving deliveries. Executing general operational tasks, such as arranging appointments, performing uniforms. Issues incontinence wear and toiletries. Operational Assistance Gives and retrieves keys to/from supervisors providers regarding service delivery. Performs operational checks as delegated by the FM. Checks that maintenance delegation. Assists manager with routine and adhoc operational tasks, as delegated (e.g. preparing rooms for
complete and value adding financial analysis and operational reports. Ensures compliance to all regulatory efficiency and effectiveness of the Scheme's operations. Responsible for continuous improvement and increasing efficiency and effectiveness for the Scheme's operations through the streamlining and enhancement of existing met. Responsible for developing and maintaining productive working relationships with our internal support accounting processes to effectively support the scheme operations. Accountable for providing our business partners
complete and value adding financial analysis and operational reports. Ensures compliance to all regulatory efficiency and effectiveness of the Scheme's operations. Responsible for continuous improvement and increasing efficiency and effectiveness for the Scheme's operations through the streamlining and enhancement of existing met. Responsible for developing and maintaining productive working relationships with our internal support accounting processes to effectively support the scheme operations. Accountable for providing our business partners