Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The support team. Lead a team Monitor performance Quality assurance Workflow optimization Training & development
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
team
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
to Primary Healthcare Guidelines and handling of calls within Service level agreements Job Summary: Consult clinical practice and quality is always provided to members. Handling of calls within Service level agreements
target and engage prospective clients through cold calling,
networking, and other lead generation activities
/>Settlement/Recon Queries
Contact Centre Support
Contact Centre WhatsApp support
Help Departments
Group
Maintain an accurate customer database and call cycle.
Manage all activity and reporting via
for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
pre-determined call cycles and routes, ensuring the pre-planning and professional approach to each call. To initiate will be required to spend 60-70% of your time calling on existing customers and 30-40% on new potential
projects, mitigating risks and solving issues - Quality assurance, for example through collating data, auditing