Experience: Minimum of 10 years work experience in Quality Management Role and Automotive Industry. Exposure Summary: The Quality Manager is in charge of the quality control & quality assurance side of the business products or services of the company meet the highest quality standards and that the welfare and working conditions : 1. Manage, maintain and improve the Company Quality Management System: ISO9001 & IATF16949. Lead Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance,
Contact Centre Certifications Minimum applicable experience (years): 3 years in Call Centre Management Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional prospective) customers. Ensure agents provide good quality information to customers to ensure that the products voice or video call, live chat, email or text message. Ensure agents obtain and note quality information
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
Building campaigns using:
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
lead our client's Legal Collections team in a busy call center environment. The successful candidate will training - Monitor team performance, including call quality, adherence to collection guidelines, and individual experience in legal collections, preferably in a call center environment - Proven experience in team management
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
organising skills