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Quality Assurance Analyst

 Swift CareersMidrand, Gauteng

Insurance – Quality Assurance Analyst. Participates in design of call monitoring mechanisms and quality standards....


Cloud Speciality Team Manager

 Vox TelecomCenturion, Gauteng

Managing staff and process improvement and quality assurance. To prepare call centre performance reports by collecting, analysing, and summarizing data and...


Team Leader: Ford of Europe General Enquiry Centre

 Percepta South AfricaPretoria, Gauteng

Reporting / Quality Assurance*. Fully versed in Call Centre metrics a MUST*. Provides quality customer service....


Administrator: Quality Assurance - Insurance

 AtripleA RecruitmentMenlo Park, Gauteng

Contribute to the implementation of a quality assurance process within the call centre. Actively recommend the Call Centre staff that demonstrate high levels of...


Supervisor: Quality Assurance_Insurance Sector

 AtripleA Recruitment and TempsPretoria, Gauteng

Qualification in Call Centre Management. Call Centre repeated word Supervisory experience. Provide input in compiling Call Centre scripts and assessments sheets...


Deputy Pharmacy Manager

 Medipost PharmacyGezina, Gauteng

Call centre management of both Inbound and Outbound Calls. Assist with daily quality assurance processes, reports and general query handling....


Travel Call Centre Team Leader – Johannesburg

 Quantum Recruitment Pty LtdCenturion, Gauteng

Compile daily call centre reports. Travel Call Centre Team Leader – Johannesburg*. Develop call centre initiatives which motivate and drive performance....


SOX Analyst

 UCS Technology ServicesMidrand, Gauteng

Quality Assurance, Support & SOX Compliance & Reports*. All calls must be handled in a friendly, professional manner....