Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The holder of this position Provide regular feedback and input to the Executive Director of Accountability as to team issues, growth requirements
performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does