areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does