JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
statements after UAT Do quality assurance on team members' work & coach for improvement Qualifications
statements after UAT Do quality assurance on team members' work & coach for improvement Qualifications
ensure quality and integrity of results and recommendations within uncertain contexts. Coach or mentor
ensure quality and integrity of results and recommendations within uncertain contexts. Coach or mentor