areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation - closer to colleague, closer to client and in control of your business. • Conducting performance management within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does