performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation - closer to colleague, closer to client and in control of your business. • Conducting performance management within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation - closer to colleague, closer to client and in control of your business. • Conducting performance management
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ management principles. Proficiency in relevant software packages e.g., Microsoft Office, Project Management etc Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does
best practices. Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest