centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation demonstrating great leadership and a passion for service and sales delivery • Creating a high-performance the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders.
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does