Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection premises. Checking parcels together with runner / supervisor before loading into the vehicle always adhere you will be held liable for any claims on No pod queries. No stock transfers between customer shops. Maintaining problems on the vehicle immediately to the dispatch supervisor Report any problems encountered regarding deliveries deliveries or POD`s to the dispatch supervisor Requirements Grade 12 Minimum 2 years delivery experience
breakages or damages in the warehouse to the Supervisor/Manager. Maintain cleanliness inside and outside into the warehouse after verification by the Supervisor/Manager of the quantities and qualities received
to carry out all reasonable instructions from Supervisor Duties & Responsibilities • Loading and unloading
surcharge) Deal with escalated debtors queries and problems Address queries with various divisions within the
and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance
advice to all customers Ensure all out of stock queries from customers are followed up with the customer service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
messages for guests Listen and respond to guest queries and requests both in-person and by phone Review
transfers – Attend to and resolve clients’ concerns, queries, requests and complaints regarding their portfolios
Capture and reconcile credits on the system. Resolve queries relating to returns. Ensures returned goods are
audits to establish root causes and together with Supervisors and Managers concerned, formulate a plan of action