y bilingual (Afrikaans & English)
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have to and understanding our customer's individual needs and tailoring services to meet them and to provide can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
Our client requires the services of a Junior Services Coordinator in pressurised environment to join and execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call hours and over weekend/public holidays General Admin Tasks: Arrange Courier for spares. Generate casual clear and professional articulation when answering customer calls. Must be able to work in a team Must be communication skills (English) Must have a valid driver's license Please note that only short listed candidates
Reference: SW004809-AM-1 My client, and elite financial services and investment concern located in Somerset West with clients and service providers; Assisting the financial advisor in his job servicing existing clients application forms, submission of application forms to service providers / insurance companies; Follow-up all implementation of new business etc; Drawing statements from service providers and summarising client portfolio information; computer skills essential Own vehicle, transport and driver's license essential.
commercial acumen and understanding of key business drivers and how to manage against them. Key Business Partners
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health