What you’ll do:
supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering with SLA time Remote IT Maintenance and Scheduled Server maintenance Onsite IT Support and Project installation (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills: procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills:
1st to 3rdline support via email, phone, and remote support to our clients based in the UK, SA, Europe Training, Compliance requirements.
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills: