Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
of clients so you do not have to rely on cold calling Our company structure is different than other Insurance Sales manager, Insurance sales / insurance broker. Calling on government workers appeared first on freerecruit
General Manager in KZN to join their successful team. Scope: The achievement of Sales and gross margin targets Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Participate in pre-project discussions before scope of work is defined and resources are allocated to Participate in first-line inspections to determine final scope of work. Plan and interpret project requirements Compile spares list needed for assignment to ensure scope of work can be fulfilled. Stock control of tools activities per bar chart to ensure the progress in scope of work is monitored and controlled. Deputise (when
quality of scope of work. Maintain systems for checking and verifying process compliance to scope of work
include but not limited to: Long Term Insurance Call Centre: Medical Aid client servicing, claims, new business
condition of stripped units, with initial repair scope for Engineering sign-off Ensure all components are off site when required Liase with sales reps on scope of work Liase with Quality Department for MPI and breakdowns and liase with relevant departments on repair scope and following up with fitters General engineering