ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Of Operations Map and continuously review call centre and operational processes to identify untapped Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an outbound outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is required third language would be advantageous in order to service existing and potential clients and ensure targets Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation
to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily
We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution
management position in a warehouse or distribution centre
Proficient in Excel and Word.
Experience
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all
• To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum understanding and servicing experience • 2 years proven client service/call centre experience. • Good
of specialised financial solutions and advisory services to businesses and high net worth individuals in West Group are licenced and authorised financial services providers. Merchant West lending products extend