Management Company is looking for Senior Tour Consultant in Cape Town. To assist in designing tour packages promotions, specials and product developments. Consult and support our Online Marketing and Information checked timeously prior to arrival - all travel services are booked and confirmed and all details are communicated adhered to Experience in the Inbound Tourism sector, preferably for a DMC/Inbound Tour operator and B2B – B2C experience with inbound will also be considered. Minimum 2 years within a inbound tour operator environment
Scope of work
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
departments to ensure timely delivery of products and services.
- Maintain accurate records of customer
management.
- Provide exceptional customer service by understanding customer needs and offering
- Proven experience in a customer service or sales support role.
- Excellent verbal
Qualifications
- A Bachelor's Degree (BCom, BSc, BBusSci, BEng) - specialization includes (but not limited to) Finance, Economics, Investments, Engineering, Mathematics and Statistics.
Skills / competencies and experience
- Strong client focus and interest in investments
experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Offshore; Call Centre experience in Financial Services business; Excellent business writing skills; Afrikaans
procurement processes including price negotiations, service agreements and inventory
management of raw
as and where required within the business in consultation with the legal department and any other sta
budgets
procurement processes including price negotiations, service agreements and inventory management of raw materials as and where required within the business in consultation with the legal department and any other stakeholders Manage inbound supply processes at receiving stores Manage supply to production and other service departments
The Services Consultant role aims to provide holistic customer champion services to clients, focusing consistently delivering a professional level of service and support. Team Support: Assist the team leader addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility approach with a focus on delivering exceptional service. Proactive attitude towards risk management and industry is advantageous Zeminwe Recruitment Services Consultant Support Workflow Development Implimentation
provides integrated BPM, Technology and Digital Services & Solutions for clients across industries industries. Good Knowledge of business travel, services & value propositions Follow clear instructions in order to provide a consistently high quality service Effectively promote the client's products and enhance loyalty Provide accurate information on products and services to ensure consistency across the organization and provide a reliable and trustworthy customer service Escalate any queries, complaints and operational
provides integrated BPM, Technology and Digital Services & Solutions for clients across industries industries. Good Knowledge of business travel, services & value propositions Follow clear instructions in order to provide a consistently high quality service Effectively promote the client's products and enhance loyalty Provide accurate information on products and services to ensure consistency across the organization and provide a reliable and trustworthy customer service Escalate any queries, complaints and operational