ensure service excellence at the point of sale by ensuring fast and efficient customer service and point efficient manner. To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence clubcard participation targets. To effectively manage stock by enforcing security measures, cash controls the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets data ensuring that development areas within the department are identified and action plans drawn up Responsible Of Operations Map and continuously review call centre and operational processes to identify untapped
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management.
The ideal candidate will use their warehouse management systems
Key Responsibilities:
Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager
Prepare annual budgets, schedule implement new processes for improved efficiency
Manage inventory, supply chain, and logistics to ensure
We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution
ideal candidate will have a strong background in managing distribution operations, with a preference for
network of smaller shops. Responsibilities include managing and supervising warehouse staff, optimizing inventory
years experience in a management position in a warehouse or distribution centre
Proficient in Excel
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance and feedback. Recruitment and Training: Oversee the recruitment, training, and development of new and existing
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
conducting and coordinating the technical and management aspects of projects
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets data ensuring that development areas within the department are identified and action plans drawn up Responsible Of Operations Map and continuously review call centre and operational processes to identify untapped
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 month
Requirements:
Requirements are: