Job Responsibilities: Support the technical team during planning, design, development, installation, Requirements: Previous work experience as a Technical Support Engineer, IT Technician or a similar role A certificate Linux and Networking is preferred Excellent technical knowledge and problem-solving skills Ability to Ability to work collaboratively The post Technical Engineer appeared first on freerecruit.co.za .
/>Responsibilities:
Earthmoving Mechanic is essential or Mechanical / engineer Degree
member companies, chosen for the products and services they offer. This fosters collaboration to drive sectors: Technology Infrastructure Software Engineering and Integration Telecommunications Business Automation seeking technical assistance on the phone or email. Duties & Responsibilities Outputs: Technical knowledge Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
member companies, chosen for the products and services they offer. This fosters collaboration to drive sectors: Technology Infrastructure Software Engineering and Integration Telecommunications Business Automation seeking technical assistance on the phone or email. Duties & Responsibilities Outputs: Technical knowledge Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with calls that are coming in. Managing IT engineers, sending the engineers the calls that come in, providing providing support for the call that the engineer is attending, handling anything related from beginning of the information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update
about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team satisfaction of users by providing timely and effective technical support and assistance.
Â
What
and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended
experience in an IT service desk environment
issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating functionalities Providing Desktop and Technical Support services Providing workstations related support troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: years proven management experience in an IT Service Desk environment, with a specific focus on application
Job Description:
Respond to service requests and incidents reported via telephone, or ticketing system.
Provide first-line technical support and troubleshooting for hardware, software
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must