employee that assists the Service Desk Team provide quality technology support under the direct supervision Desktop Support Engineer or Service Desk Engineer. Provides desktop support for the Practice ensuring all service desk. • Assists the Service desk team to deliver technology support, deployment of new equipment
We are looking for a Service Desk Manager to support Application Support teams across experience in an IT Service Desk environment, with a specific focus on application support.
market and promote the service desk and to advocate for necessary resources, support, and appreciation for
experience
Must have experience with service desk ticketing systems and remote support tools.
Must have CompTIA
Manage Engine Service Desk (our ticketing system). Assisting Customers with First Line Support Issues on
working experience incl. IT Service Desk, hardware configuration and technical support. Fluent German-speaking
Must have experience with service desk ticketing systems and remote support tools. Must have CompTIA A
Must have experience with service desk ticketing systems and remote support tools. Must have CompTIA A