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We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers you’ll do:
outstanding incidents to suppliers or senior engineers for resolution
Technology Industry requires a Support Engineer to provide 2nd line support within the server management with escalations from 1st line support engineers Provide 2nd line data centre support at the server infrastructure maintenance (Patch management) Regular updating the Service Desk and all customers with progress-information
(Cisco WANs / LAN)
outstanding incidents to suppliers or senior engineers for resolution
(Cisco WANs / LAN)
/>Responsibilities:
Earthmoving Mechanic is essential or Mechanical / engineer Degree
Mechanical Engineering National Diploma / B-Tech degree or similar
Field Service experience in any
safety testing of equipment according to company AG Service documentation (CoE).
Diagnosis of equipment
department staff concerning improvements.
Arrange service activities according to the schedule matrix.
Job Description: