We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit
Summary:The Service Manager is responsible for overseeing and managing the service department within an automotive
automotive dealership, ensuring high levels of customer satisfaction, operational efficiency, and adherence
requirements, and the ability to lead a team to deliver exceptional service experiences.
Key Respon
>Customer Service Management:
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa Absa retail as well as the corporate environment. Locating files and troubleshooting associated issues issues. Mapping network printers Service Delivery Working together as a team to reach department/team's goals each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support
experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is managing the service department within an automotive dealership, ensuring high levels of customer satisfaction to lead a team to deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Management: Ensure high levels of customer satisfaction by addressing customer complaints and inquiries promptly Develop and implement strategies to enhance customer service and retention. Operations Management: Oversee
for a Pump Service Coordinator Receive calls and faxes/e-mails from customers regarding service quotations processing Coordinate schedules of Service Engineers for on-site service requirements Provide frequent order order status feedback to customers. 3-5 years in an admin coordinator/support/sales support role (preferably (preferably in a pump manufacturing or pump service environment) Technical qualification will be advantage
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management
and Ensuring Feedback provided timeously
o Customer support to SSA
o LSP Management
o Irregular
Management - Register Irregular cases in Cello within 24 hours
o Ensuring daily reports are received
Management – All inbound shipments must be processed within KPI
o EDI Monitoring
o Monitor Daily
Delivery Order Management – Credit must be processed within KPI
o Failed Collection Management- escalate
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office work-life balance with Flexible hours Agile working environment POSITION: Contract until December 2027 EXPERIENCE: migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards
with client representatives, service providers and other areas within Service Management
generator hardware. They are looking for a Technical Service and After Sales Manager to join their team. JOB of this job is to carry out all service operations by keeping customer satisfaction and brand value of and be able to coordinate the service team, to successfully complete service activities by communicating current and potential customers. MAIN DUTIES & RESPONSIBILITIES: Creating service targets and preparing preparing periodic service reports To present these prepared service reports to the relevant managers. To make