20%
Incident Logging 20% Incident Handling 20% Trouble shooting 20% Teamwork 10% Competency Requirements for Position: standards regarding the closing of tickets Trouble shooting Diagnose the problem, identify the root cause ISO Audit Tickets, emails SLA Tickets Trouble shooting Adhere to Standard Operating Procedure Tracking others Suggest solutions instead of problems Go the extra mile for the Customer Tracking Report /BI Tool Feedback Incident Logging 20% Incident Handling 20% Trouble shooting 20% Teamwork 10% Competency Requirements for Position:
electro-mechanical equipment and systems. Trouble-shoot, design and develop prototypes. Manufacturing environment
necessary maintenance and repairs
Perform design work, develop prototypes, and trouble shoot issues.
etc. Help with trouble shooting database issues Help with trouble shooting systems and providing feedback
related issues
grinder or lathe
unsupervised
plant Basic maintenance and repairs on HME Trouble shooting and fault finding Installations Inspections Reporting