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70 Shoprite Jobs, Vacancies - Now Hiring

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The Shoprite Group is Africa's largest food retailer and is headquartered in the Western Cape. Browse through job posts from Shoprite in their stores, warehouses & head offices in positions like Cashiers, Pickers or Packers and fill in an application form today.

Urgent Trainee Opportunity at Shoprite

South Africa

Shoprite is looking for a Trainee Operator to assist senior operations staff in the day-to-day operation of the organization’ s computer room / bridge, including data centre facility and infrastructure monitoring, production schedule monitoring, availability and performance monitoring and incident handling....apply now!

 2017-08-01

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Customer Service Specialist at Shoprite

South Africa

Purpose To provide daily support to the Customer Relations Manager with regards to monitoring social media platforms and responding accordingly and interact daily with customers and other relevant stakeholders. Qualifications Essential: Certificate in Social Media Desirable: •Diploma/Degree or equivalent in Social Media, Marketing , Communications Experience Essential: Social Media Customer Service : 2 – 3 years with Diploma / Degree or 3-5 years with Certification 2-3 years Customer Relations/Complaints Desirable: • 2-3 years Communications Knowledge Essential: 2-3 years Social Media (Blogging, Facebook, Twitter) Customer Service Skills Essential: •Written Communication Skills – English and Afrikaans •Verbal Communication Skills – English and Afrikaans •Analytical and Critical thinking Desirable: Social Media Analytics/Adobe Social Job objectives: (1) Social Media Communication and Customer Engagement: •Demonstrate competence and up-to-date knowledge and understanding of social media •Align digital responses with Customer Relations Policy to ensure consistency •Engage with customers in a professional and meaningful manner to avoid escalations and ensure timely responses to issues and concerns •Maintain social service levels as required by company standards (2)Risk Control: •Monitor Online Reputation Management tool (ORM) on a continuous basis •Identify threats and opportunities in user generated content and report to relevant parties •Identify and execute opportunities to generate positive customer feedback •Adhere to reputational risk control measures within the business (3)Internal Communication: •Liaise with internal departments and operations as required in order to facilitate swift resolution of customer complaints •Maintain social service levels as required by company standards •Liaise with operational and other stakeholders to gather information about issues raised on the company’ s social pages for further discussion with management (4)Reporting: •Report daily/weekly on any reputational risk issues •Report complaint trends to management so that corrective action can be taken in the business •Draft monthly report about social customer interactions, trends and opportunities WORKING HOURS: Must be able and willing to work on any day of the week, including Saturdays and Sundays on rotational basis. Evening work between 17h00 -21h00 is also expected Apply Now...apply now!

 2017-08-01

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Shoprite: Customer Service Centre Agent

South Africa

Purpose To provide telephonic support to customers with regards to queries, complaints and product information related to in-store supermarket services and web/mobile products in a professional manner. To promote a positive image of the company through telephonic interaction whilst solving problems. •Matric (Grade 12) Desirable •Post-matric qualification Experience •3 years Consumer complaint resolution environment •3 years Inbound and outbound call centre Highly desirable • 2 years User-level understanding of web and mobile technology •3 years Telephone etiquette •2 years Handling irate customers •3 years Written and verbal communication •Proficient in at least English and Afrikaans •Provide telephonic customer support •Address telephonic complaints and general queries in a professional manner and in line with set standards •Adhere to sound written communication principles •Maintain customer service standards and promote a positive image of the Company •Escalate complaints/enquiries/information to relevant operational level •Ensure complaints/questions are answered/resolved in a reasonable time-frame •Follow-up on customer enquiries and complaints, if applicable •Address complaints referred by Social Media Department and provide written and verbal feedback, according to set standards (2)Mobile and web product user support •Maintain up-to-date knowledge on relevant e-product information (e.g. Air Time redemption, mobile coupon redemption, etc.) and address queries accordingly •Follow-up on customer complaints. (3)Administration •Log all incoming calls on a Customer Feedback CRM system, according to set guidelines in real time •Ensure all captured information is accurate and complete •Report incidents according to set guidelines •Maintain quality control principles and recommend process improvements (4)Customer Service •Meet client expectations and maintain quality customer service principles •Address customer complaints and provide necessary feedback •Adhere to professional telephone etiquette and principles •Maintain confidentiality Working hours: 40 hours work week, scheduled any five days from Monday to Sunday, including public holidays: Mon – Sat: 08h00 – 17h00 Sun/PH: 09h00 – 14h00 Apply Now...apply now!

 2017-08-01

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Pharmacy Assistant Learnerships at Shoprite Medirite

South Africa

Qualifications Pharmacist Assistant – Learner basic • Grade 12 (English and Mathematics compulsory and Science advantageous) Experience Two years experience in a Pharmacy would be advantageous Knowledge • Dispensing knowledge • Knowledge of dispensing systems and ordering systems Skills • Computer literacy – Basic MS Office skills Job objectives • Stock control • Dispensing (under supervision of pharmacist) • Administration • Housekeeping • Frontshop service Competencies Essential • Working with people • Adhering to principles and values • Relating and networking • Presenting and communicating information • Delivering results and meeting customer expectations • Following instructions and procedures • Coping with pressures and setbacks Desirable • Deciding and initiating action • Applying professional and technical expertise • Analysing Applicant Feedback Policy Shoprite endeavours to provide feedback to all candidates whenever possible....apply now!

 2017-08-01

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Shoprite Group: Pharmacist Assistant – Learner Basic

South Africa

Do you currently enjoy working in a pharmacy ? Now can you apply for a Learner Basic to assist the pharmacist in dispensing and to perform pharmacy related administrative duties. Requirements Grade 12 (English and Mathematics compulsory and Science advantageous) Two years experience in a Pharmacy would be advantageous Computer literacy – Basic MS Office skills Dispensing knowledge Knowledge of dispensing systems and ordering systems Job objectives Stock control Dispensing (under supervision of pharmacist) Administration Housekeeping Frontshop service Working with people Adhering to principles and values Relating and networking Presenting and communicating information Delivering results and meeting customer expectations Following instructions and procedures Coping with pressures and setbacks Deciding and initiating action Applying professional and technical expertise Analysing Applications close on 29 February 2016 Click Here to Apply in WESTERN CAPE Click Here to Apply in GOLDFIELDS...apply now!

 2017-08-01

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Logistics, Supply Chain Graduate Programme Shoprite

South Africa

This graduate programme aims at attracting Logistics /Supply Chain or relevantly qualified graduates to join the leading fast-moving consumer goods retailer in Africa on distribution and related activities. Logistics/Supply Chain: Graduate Programme Job Type Classification: Graduate Location – Country: South Africa Location – Province: Western Cape Location – Town / City: Brackenfell/Centurion/ Durban Qualifications Successful completion with an average of 60% in a Bachelors of Commerce: Logistics, Quantitative Management , Industrial Engineering, Operational Research or related degree/qualification Close Date: 31 October 2017 HOW TO APPLY Click Here to VIEW AND APPLY ONLINE...apply now!

 2017-09-30

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Shoprite: Call Centre Learnership Programme 2016

South Africa

CUSTOMER SERVICE DELIVERY Identify and understand customer needs to provide high quality service Manage and resolve customer service complaints Provide customers with accurate information on products and services to ensure consistency Update existing customer information on the data base Follow up customer calls where necessary Investigate, resolve and process high volumes customer enquiries to deliver quality customer service Escalate queries or complaints to appropriate channels to ensure effective resolution Competencies Essential Relating and networking Persuading and influencing Presenting and communicating Information Delivering results and meeting customer expectations Following instructions and procedures Adapting and responding to change Desirable Working with people Coping with pressures and setbacks Adhering to principles and values How To Apply Apply for the Shoprite Call Centre Learnership Programme Closing Date: 04 September 2015 Location: Cape Town , Epping...apply now!

 2017-08-01

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Shoprite: Call Centre Learnership Programme 2017

South Africa

CUSTOMER SERVICE DELIVERY Identify and understand customer needs to provide high quality service Manage and resolve customer service complaints and escalate where needed Provide customers with accurate information on products and services to ensure consistency Update existing customer information on the database Follow up on outstanding customer information where necessary Investigate, resolve and process high volume customer queries to deliver quality customer service Escalate queries or complaints to appropriate channels to ensure effective resolution How To Apply Apply online for the Shoprite: Call Centre Learnership Programme 2017...apply now!

 2017-08-01

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Shoprite Retail/ Hospitality Management Bursary 2014 [Nationwide]

South Africa

Shoprite is offering a bursary that aims at attracting and funding future Trainee Retail Managers who want to follow the lucrative management career in Retail....apply now!

 2017-08-01

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Digital Content Manager

Brackenfell

Please double-check the closing date on the Shoprite Holdings, Careers page before applying...apply now!

 2017-10-10

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 Average Salary

R 3500 per month

 Average Min. Education

Grade 10
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