Effectively maintaining company standards and providing quality client service:
Build
up on leads and referrals;
Attend to administration and written communication;
Present
ensuring compliance to policies, procedures, and standards;
Resolve escalated customer queries and
knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service
Effectively maintaining company standards and providing quality client service:
Build
up on leads and referrals;
Attend to administration and written communication;
Present
ensuring compliance to policies, procedures, and standards;
Resolve escalated customer queries and
knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service
disputes as initiated with SARS. ▪ Maintain sound administrative control over deadlines for disputes and other
▪ Accuracy and attention to detail. ▪ Good administration skills. ▪ Results and learning orientation