DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed required schedule Escalation where required. Data Centre Operations: Procedures enactment as per training drawing creation and validation as per training and standards. Drawing and SLD variation identification and
sector. They require friendly and proactive IT Call Centre Consultants for a 3 to 6 months' contract. Responsibilities: support to the client base in a multi-channel contact centre environment. To assist clients in confirming transactions relevant department. To provide first call resolution by transferring calls to relevant departments, taking department managers in urgent cases. To make courtesy calls to get client satisfaction feedback. Requirements:Basic minimum of 3 years experience within an IT support call centre.There are currently three positions available
Firm in Pretoria East is looking for a Senior Banking Litigation Attorney to join their team.R30,000-R37 Years' Experience in Banking Litigation High Court Litigation experience Banking Litigation experience
Position Overview: As an International Call Centre Agent (Customer Service Representative), you will each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties excellence and prior experience in an International Call Centre English Interactive customer service environment
rich history and strongly positioned as a local bank with regional and international expertise, a career automation of command centre services into the future. Job Description Command Centre Operations Understand effectiveness objectives (e.g. centralised command centre) Review and analyse operational processing, monitoring command centre operations Support reviews & ongoing optimization and maintenance on command centre technologies digitisation & predictive capabilities of the command centre Accountability: Finance, Risk, Governance &
client has an opportunity available for a Data Centre Technician based in Randburg. Requirements: Qualification usage. Visual inspection to ensure maintenance standards. Develop effective and customer focused and proactive performance related to quality management and standards.
information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and polite always. Listening customer queries accurately. Ensure that quality standards are met. Be knowledgeable about relevant products Providing relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating
Reference: JHB003074-LdS-1The Centre Financial Manager is responsible for the operational management management of a regional shopping centre as well as the accounting function thereof. This involves the full financial Explains reconciled items and variances. Performs Bank Reconciliations — Cashbook vs statements. Ensures Review and authorise invoice Review and authorise bank details to EFT batch. Review and authorise orders invoices paid. Review and authorise payments on the bank and ensure timeout payments to a\ suppliers and
client is part of a successful group of Car Service Centres located throughout South Africa. They currently effectively with warrantees. Maintaining the service centre’s scheduling and workflow. Informing customers of priority and customer requirements Answering phone calls SKILLS Customer service skills: Able to deal with
effectively with warrantees. Maintaining the service centre’s scheduling and workflow. Informing customers of priority and customer requirements Answering phone calls SKILLS Customer service skills: Able to deal with