JHB001893-Laka-1 Join our team as a Service Management Change Enablement Specialist and lead the transformation experience with specific focus on IT Service Management Change Enablement module. - Capable of providing training and work methods. - Self-starter. - Flexibility to take up different tasks in the team and be a team player knowledge in ITSM tools, incident, problem, and change enablement. - Excellent analytical and problem-solving
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
Qualifications/Experience Needed:
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